Who are we?
KnightShift IT are based in the Midlands, and provide high quality IT solutions and support to small and medium sized businesses/SMEs, schools and regulated environments. We are also a Proud Member of the Greater Birmingham Chamber of Commerce.
At KnightShift IT, we believe technology should work quietly in the background - powering your business while you focus on what matters most. From everyday IT support to cybersecurity and compliance, we deliver IT solutions built for modern, multi-site organisations.
Whether it’s keeping your systems resilient overnight, simplifying your infrastructure, or safeguarding your data to auditable, verifiable standards such as CIS, ISO, NIST or Cyber Essentials , we can make it seamless, secure, and scalable.
KnightShift IT – Protecting your productivity, day and night.
What We Offer
Discrete, reliable and secure Managed IT Support tailored to your business. Count on us for a professional service that keeps your operations and tech running smoothly - so you can focus on everything else.
SLA-backed support and satisfaction guarantee
Local and responsive
Experienced IT experts with experience in audited & regulated environments, including (Government, Education, Aviation, Managed Service Providers and Housing/Estate Agencies).
Benchmarked against industry standards!
Round the clock support during your business hours
Cybersecurity Defence powered by Bitdefender
We understand there’s no one size fits all solution to your business. Our experts are ready to assess your needs and provide tailored solutions that drive your business forward whilst keeping you protected.
Our Services
Smart IT moves, every time.
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Managed IT Support
Unlimited helpdesk, proactive monitoring and friendly local experts on hand.
Microsoft 365 & Cloud
Licensing, administration, Intune, SharePoint and secure collaboration done right.
Network & Cybersecurity
Firewalls, Wi-Fi, MFA, backups and actionable protection for your business. Partnered with Bitdefender for world-class cybersecurity.
IT Management
We can work alongside your IT staff for your business, or provide IT leadership and guidance as a standalone service provider. Providing strategic guidance, or reviewing your current IT work outputs when you need it most.
IT Site Survey
Visit your organisation as a one-time event and review your current IT infrastructure and network, highlighting major and minor improvements against industry standards.
Remote & Emergency Support
Remote or Emergency Support — providing IT assistance when you need it most.
KnightShift Alert Notifications
Instant alerts for critical IT events, fire evacuations, service issues or operational changes — delivered to email or SMS. Delivered via enterprise-grade cloud messaging infrastructure .
Cyber Awareness Training
Reduce risk from human error with engaging cyber awareness sessions, simulated phishing campaigns and clear reporting for your leadership team.
Business Continuity & Backup Strategy
Plan, test and maintain resilient backups and recovery processes so your business can keep operating through outages, cyber incidents or data loss.
Transforming your business through technology can feel challenging.
Here’s how we help:
Discovery, Identification & Onboarding
We’ll work with you and identify all your pain points, what works, and what doesn’t. The key at this stage is to understand your challenges, objectives and long term goals. We’ll then present our findings that includes some recommendations for your environment; so you can focus on running your business.
IT Roadmap
Once we’ve identified & finished onboarding, we’ll work on a strategic IT roadmap to align your IT requirements with your business ; keeping you safe, secure and futureproofed.
This helps keep us both focused on your goals.
Delivering success, business as usual
Here you’ll reap the rewards of an efficiently managed IT department. Day to day management of your business will be your focus, IT management will be ours! Best in class support, 24/7 monitoring and loads more perks!
Interested?
Interested in working together? Fill out this form and we will be in touch shortly. We can’t wait to hear from you!